Now Hiring - Customer Support/ Sales Specialist (Order Entry exp req) in Braintree, MA

Customer Support/ Sales Specialist (Order Entry exp req)
Location: Nashua, NH or Braintree, MA
Salary: $50,000 - $58,000 + Bonus + Benefits
Benefits: Medical, Dental, Vision, Life, PTO, 401k w/ Match, Holidays
Start Date: ASAP
Job Type: Full-Time, On-Site
Typical Hours: Monday – Friday, 8:00 AM – 4:00 PM
Sponsorship not available

Customer Support/ Sales Specialist (Order Entry exp req) Description

Our client in the home improvement industry is looking for a Customer Support/ Sales Specialist to add to their team in Nashua, NH, or Braintree, MA. In this position, you will be responsible for working with the internal team as well as external customers answering general inquiries, performing order processing, and managing shared folders of client information. This position is also responsible for accurate sales order entry, purchasing, and expediting of products and other related items per the sales order. The ideal candidate will have experience with purchasing/order entry and inventory management as well as the ability to multitask and prioritize work based on the current situation. This is a great opportunity to work for a well-established, growing company that offers strong benefits and growth opportunities.

After the initial few months of in-office training, this position can transition to hybrid.

Customer Support/ Sales Specialist (Order Entry exp req) Responsibilities

• Place orders with vendors according to the vendors’ ordering procedures
• Create purchase orders and append to sales orders
• Maintain the Ordering File system on the shared drive structure
• Communicate with sales managers on any issues, delays, or backlog of orders
• Assist designers with sourcing or quoting products
• Communicate any changes with vendors on reviewed confirmations
• Verify the order is placed with vendors and update the PO and sales orders as needed
• Update the PO/POS system
• Process credits to customers and supplier returns using established credit policies
• Schedule delivery of product, collect balance due, and alert designer/delivery team

Customer Support/ Sales Specialist (Order Entry exp req) Qualifications

• 2+ years of Sales Support / Customer Service experience required
• Microsoft Office experience in a shared directory environment required

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Need recruiting help? [please apply online] Type: Full-time

Pay: $50,000.00 - $58,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Supplemental pay types:

• Bonus pay

Weekly day range:

• Monday to Friday

Application Question(s):

• Explain your familiarity with Shared Folders.
• How comfortable are you in Microsoft Office programs?
• What salary (range) are you looking for in order to make a move?

Education:

• Bachelor's (Preferred)

Experience:

• Sales Support/Customer Service: 2 years (Required)
• inventory management: 1 year (Required)
• Home design software: 1 year (Preferred)
• Microsoft office: 1 year (Required)

Work Location: On the road